Evaluation Points

Maximum Weight: 20
Minimum Weight: 18

1- Professionalism and Competence of Inspectors

Evaluation Points

Maximum Weight: 10
Minimum Weight: 8

2- Clarity and Usefulness of Inspection Reports

3- Timeliness of Services

4- Communication and Responsiveness

5- Objectivity and Impartiality

6- Consistency and Reliability

7- Accessibility and Support

8- Clarity of Requirements and Scope

9- Handling of Complaints and Appeals

10- Overall Satisfaction and Value